Insights & Trends on AI & Automation in Project Management and Governance

Mockup of a change control dashboard with KPI cards, a change request table, and an AI proposal sidebar suggesting approval based on client email context.
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Managing Customer Change Requests Without Chaos

Apr 2026 · 7–9 min read

When every “small” client request lives in email and calls, transparency disappears. A purpose-built change dashboard—and AI tied to communication—can restore control.